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  1. #1
    Cake! InsaneJ's Avatar
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    Report ARK server down here

    We often get reports about the server being down. Sometimes it is really down but most often the ARK client hides the server from view because of an update in ARK or one of the mods.

    In any case, if you can't reach or see the server, please report it in this thread. That way we can keep the reports in a single central location which will help our admins to respond to the issues faster.

    Thanks

    HappyDiggers Ark Server Status List






    Last edited by InsaneJ; 19th October 2017 at 08:49.

  2. #2
    Cake! InsaneJ's Avatar
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    Niels reported that he ARK server was down. When I checked both servers were running so I assume there has been another update.

    I have updated and restarted both servers. I can't check to see if I can connect right now so let me know how it goes.

  3. #3
    Both were down, Ark1 is now up and working. Ark2 running but still unavailable (mods?).

  4. #4

  5. #5
    Cake! InsaneJ's Avatar
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    Strange, I show both servers as running. The process is running and the ports are open.
    Code:
       PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND
     30071 ark_sur+  20   0 8104932 7.061g  53444 S  15.6  9.0  26:56.70 /home/ark_survival02/ark/ShooterGame/Binaries/Linux/ShooterGameServer 
     26402 ark_sur+  20   0 5737636 4.922g  54072 S   9.6  6.3  21:33.33 /home/ark_survival01/ark/ShooterGame/Binaries/Linux/ShooterGameServer
    Code:
    netstat -tunlp | grep ShooterGame
    tcp        0      0 10.200.13.15:27020      0.0.0.0:*               LISTEN      26402/ShooterGameSe
    tcp        0      0 10.200.13.16:28020      0.0.0.0:*               LISTEN      30071/ShooterGameSe
    udp        0      0 10.200.13.15:27015      0.0.0.0:*                           26402/ShooterGameSe
    udp        0      0 10.200.13.16:28015      0.0.0.0:*                           30071/ShooterGameSe
    udp        0      0 10.200.13.15:7778       0.0.0.0:*                           26402/ShooterGameSe
    udp        0      0 10.200.13.16:8778       0.0.0.0:*                           30071/ShooterGameSe
    Unless another admin beats me to it, I'll check futher when I get home tonight.

  6. #6
    Gone as in from the server browser, needing mod updates.

  7. #7
    S+ mod seems to have bugged out on extinction, all structures are gone. About 12 hours ago from this post everything was still just fine.

    Ragnarok en SE are offline aswell
    Last edited by Heilaard; Yesterday at 11:58.

  8. #8
    Quote Originally Posted by Heilaard View Post
    S+ mod seems to have bugged out on extinction, all structures are gone. About 12 hours ago from this post everything was still just fine.

    Ragnarok en SE are offline aswell
    I've shut down Extinction now until I can find an appropriate backup with S+ structures intact. I should be able to get it back up in a few hours from now.

    We had a Windows Update last night on the virtual server and I'm guessing auto restarts threw some startup scripts out of order.

  9. #9
    The same happened on se and rag, there is a high chance island and ab have the same problem...
    Last edited by Epimetheus; Yesterday at 18:42.

  10. #10
    Update: The problem is more involved than just S+ not loading. Currently working on it.

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